13
Does the price include customs duties on my end?
No, customs duties are calculated based on your country’s tax policies and product HS code. We can provide the HS code if needed.
14
Why are your prices higher than other trading companies?
As a factory, our prices reflect strict quality control, premium materials, and after-sales guarantees. Unlike trading companies, we offer better long-term value.
15
What are your price terms (e.g., FOB, CIF)?
We offer EXW, FCA, FOB, CFR, CIF, C&F, DAP, and DDP terms.
16
Got any certifications I can see?
Yes, we hold multiple certifications including FDA, ISO22716, and GMP. If you provide your email address, I will send the certificates to you as soon as possible.
17
Are you a factory or a trading company?
We are a professional factory with our own production lines and R&D team, not a trading company. This enables us to better control product quality and delivery time.
18
What payment methods do you take?
For your convenience, we accept various payment methods including Visa, Mastercard, T/T, PayPal, Apple Pay, Google Pay, and more.
19
Where's your factory located?
Our factory is located in Guangzhou City, Guangdong Province, China. We welcome you to visit after making an appointment.
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